Terms of Service

1. Agreement to Terms

By accessing or using FAMMO ("Service"), available at fammo.app ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. For full legal entity details, see our Legal Notice.

2. Description of Service

FAMMO is a parental monitoring platform that helps parents and guardians stay informed about their children's digital activities and well-being. The Service uses artificial intelligence to analyze activity data and provide insights, summaries, and alerts to parents. FAMMO offers both free and premium tiers with varying features and usage limits.

FAMMO is designed as a parental support tool — not a surveillance tool. It is intended to facilitate communication and trust between parents and children about digital habits.

3. Eligibility and Parental Responsibility

Parents/Guardians: You must be at least 18 years old or the age of legal majority in your jurisdiction to create an account and use the Service. By creating an account, you represent and warrant that you are the parent or legal guardian of the child(ren) whose data will be processed through the Service.

Children: The Service processes data about minors (your children) under your parental authority. You are responsible for:

• Ensuring you have the legal right to monitor your child's activities in your jurisdiction.
• Informing your child, in an age-appropriate manner, that FAMMO is being used.
• Using the Service in a manner consistent with your child's best interests and evolving capacities.
• Complying with any applicable laws regarding parental monitoring in your jurisdiction.

Age limit for independent use: Children under 16 years of age cannot create their own account. In jurisdictions where a higher age of digital consent applies, that higher age applies.

4. Accounts

To use FAMMO, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials. You must notify us immediately of any unauthorized use of your account.

Each account is personal. You may not share your account credentials with others or allow third parties to access your child's data through your account.

5. Acceptable Use

You agree to use the Service only for its intended purpose of parental monitoring of your own children. You must not:

• Use the Service to monitor anyone who is not your child or legal dependent.
• Use the Service to monitor adults without their knowledge and consent.
• Use the Service for any unlawful purpose.
• Attempt to reverse-engineer, decompile, or extract the underlying AI models or algorithms.
• Attempt to circumvent rate limits, usage limits, or security measures.
• Use the Service in a way that could harm children or their well-being.
• Resell or redistribute access to the Service without our written consent.

We reserve the right to suspend or terminate access for any account that violates these terms.

6. Premium Plans and Billing

Fammo Family subscriptions are available monthly or yearly. Website purchases are processed by Stripe. Android in-app purchases use Google Play Billing, with RevenueCat verifying and synchronizing subscription access for your family. Subscriptions renew automatically at the interval and price shown when you purchase, unless you cancel renewal.

• The website price is US$5.99 per month or US$59.99 per year, including applicable taxes. Google Play prices and currencies may vary by market; the purchase screen shows the price that applies.
• Any eligible trial, its duration, and the subsequent recurring charge are shown before purchase. A trial is not guaranteed for every account.
• We will provide any legally required notice and obtain any required consent before changing an existing subscription's price.
• You can cancel renewal from Billing in your account. Google Play subscriptions are managed through Google Play. Cancelling renewal normally preserves access until the end of the paid period.
• After all paid access ends, your family returns to the free tier. Your data is retained according to our Privacy Policy. Deleting the app does not cancel a subscription.

7. Right of Withdrawal (EU Consumers)

If you are a consumer in the European Economic Area, you generally have 14 days from concluding your subscription contract to withdraw without giving a reason. Starting or using Fammo does not by itself remove this right.

To withdraw, use the withdrawal function in your account’s Billing page or send a clear statement of your decision to [email protected] before the withdrawal period expires. You may use the form below, but it is optional. This contact route does not limit any other withdrawal method required by applicable law.

If you expressly requested service during the withdrawal period, a proportionate amount for service already provided may be payable where the law permits. We will make any refund required by law without undue delay and within the applicable statutory deadline. Withdrawal is separate from cancelling automatic renewal; your statutory consumer rights remain unaffected.

Model withdrawal form

Complete and return this form only if you wish to withdraw from the contract.

• To: SIA NENFY, Emila Darzina iela 7-15, Cesis, LV-4101, Latvia; [email protected].
• I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service: [service].
• Ordered on: [date].
• Name and address of consumer(s): [details].
• Signature of consumer(s), only if submitted on paper: [signature].
• Date: [date]. Delete the alternatives that do not apply.

8. Refunds

If you are unsatisfied with the premium Service, contact us at [email protected]. We handle refund requests on a case-by-case basis. Refunds, when granted, will be processed to the original payment method.

Your statutory rights as a consumer under applicable law are not affected by this policy.

9. AI-Generated Content

The Service uses artificial intelligence (including third-party AI providers) to generate summaries, insights, and alerts based on your child's activity data. You acknowledge that:

• AI-generated content is informational and may not always be accurate or complete.
• AI-generated insights should not be used as the sole basis for parenting decisions, especially regarding the child's safety or mental health.
• We do not guarantee the accuracy, completeness, or reliability of AI-generated content.
• You should exercise your own judgment and, when concerned about your child's safety or well-being, consult appropriate professionals.

10. Intellectual Property

All content, branding, and technology comprising the Service are our proprietary property. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose in accordance with these terms.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that:

• The Service will be uninterrupted or error-free.
• AI-generated insights will be accurate or complete.
• The Service will detect all relevant activities or concerns.
• The Service will meet your specific requirements.

12. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service. Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

In particular, we are not liable for any decisions you make based on AI-generated insights, or for any consequences arising from the monitoring or non-monitoring of your child's activities.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.

13. Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or infrastructure outages, cyberattacks, or third-party service failures.

14. Privacy

Your use of the Service is governed by our Privacy Policy, which explains how we collect, use, and protect your data and your child's data. Please read it carefully before using the Service.

15. Modifications

We reserve the right to modify these terms at any time. Material changes will be communicated via email to registered users or posted on this page with at least 30 days' notice. Continued use of the Service after the effective date of the changes constitutes acceptance of the updated terms.

16. Termination

We may suspend or terminate your access at any time for violation of these terms. You may terminate your account at any time by cancelling your subscription and requesting account deletion. Upon termination, we will delete your data in accordance with our Privacy Policy.

17. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of the Republic of Latvia, without regard to conflict of law principles.

In the event of a dispute, contact us at [email protected] to seek a resolution. EU consumers can find information about available out-of-court dispute resolution bodies through the European Commission's consumer redress service. Your rights to bring a claim before a competent court and to rely on mandatory consumer protections remain unaffected.

18. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. No Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

20. Contact

For questions about these terms, contact us at [email protected].